Banking Experience
I went last Tuesday to the other branch of the bank where we are maintaining our accounts. I am sorry to say that due to the bad customer service I experience with Mr. S in which name I will remain anonymous, I don’t want to go back to that bank anymore. He is just a very unfriendly employee. If not only because of their very good manager, we already transfer all our accounts and insurances to other banks. Mr. Manager heard our conversation and he said that I can go to him for any bank transaction I need. Imagine my private whole life insurance, accident insurance, car insurance and some other insurances are coming from this bank and in return I expected as a customer that a bank employee will also give us a good customer service. I really felt sorry about that but enough is enough. It is not only twice or thrice that he disappoints me. I ended up transferring my savings account to the other bank. I hope that such employee understands customer service better.
